ONDOC

ONDOC

We developed a mobile application API and implemented a web interface. The system helps to store personal medical information and quickly contact doctors. The system allows patients to securely store personal medical information, access online medical records, and quickly contact doctors through a convenient healthcare web application.

Launch:

2014-06-17

Task and its realization

Project purpose

Expand the client’s customer base by creating a web version of the existing mobile app, making it easier for patients to access telemedicine services anytime.

Main features

Administration panel for managing clients, as well as for managing doctor's records
Operator panel for correspondence and managing incoming treatment requests
Web version of the mobile application with synchronized functionality
Detailed documentation for smooth future maintenance and scalability

Project advantages

Securely store patient data as well as physician and company-wide staff data
Patient flexibility to choose the date and time of communication with the doctor
Digital capabilities: telemedicine, online medical records and monitoring of important patient indicators.
Integrated Payment system with the ability to replenish the balance and use the internal account to pay for services
Complete consultation history – diagnoses, prescriptions, treatment plans, reminders, and follow-ups in one place

Development time

1.5 years

Team

Backend Developer
Project Manager
Frontend Developer
DevOps

Technologies

Doctrine (MySQL)
Symfony
ElasticSearch
Bootstrap

What was done

1
Analytics
- Analyzed customer needs and existing mobile app features to guide web-based expansion.
- Researched web-based telemedicine solutions for user expectations, preferred features, and usability.
- Gathered requirements for core needs: secure data storage, payment integration, and scheduling flexibility.
- Studied medical regulations (HIPAA, GDPR) to ensure secure data management of sensitive information.
2
Planning and Design
- Develop a roadmap outlining each key feature, including the admin and operator panels, patient scheduling, telemedicine capabilities, and payment systems.
- UI/UX Design focusing on making the admin panel easy for staff to manage patients and physician data.
- Planned out full documentation for the system to support future maintenance, including technical specifications, database schemas, and API guides.
3
Development and Debugging
- Developed and expanded mobile app API for cross-platform consistency.
- Built web interface with admin/operator panels for user, doctor, and workflow management.
- Secured sensitive medical data with encryption and role-based access.
- Enabled telemedicine features: online consultations, health records, patient monitoring.
- Integrated payment system for account funding and service billing.
4
Delivery and Support
- Launched the web application, ensuring scalability to handle an expanding user base.
- Provided training for administrators, doctors, and operators, explaining features like telemedicine appointments, data access, and payments.
- Delivered a full set of documentation, including user guides, technical documentation, and a troubleshooting manual for the support team.
- Monitoring and Maintenance, also Feedback Collection and Iteration.

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